Before contacting support

Check the information below, the answer to your question might already be available on our website.

Product Support & Assistance


To know the status of your shipment

Send an email to indicating the order number


For any information or request for assistance

Open LiveChat (green bubble at the bottom right) and then interact with us

Our office hours

From Monday to Friday from 8.30-12.30 and 13.30-17.30

Customer Service Hours:
Mon/Fri: 8:30 a.m.-12:30 p.m.

Spare parts