Shipping and delivery

Delivery times generally vary according to the product ordered and especially according to the place of destination (Italy and abroad). In some cases they may vary as they are subject to unforeseen carrier-related issues. Domestic and international couriers make deliveries from Monday to Friday, during normal business hours (8 a.m. – 5 p.m.) regulated and indicated by them and cannot be syndicated to Effeuno Srl;
Effeuno srl strives to meet the stated delivery times by trying to anticipate them whenever possible.

Floor delivery service is NOT available.

Average delivery time* – Italy

North: 3 – 4 working days

Center: 4 – 5 working days

South: 5 – 7 working days

Islands: 7 – 10 working days

* average timing can be considered valid from the day of confirmation of shipment.

PLEASE NOTE: Should the BISCUIT arrive damaged, a refund of € 30.00 will be made through the desired mode of payment.

The types of shipping methods we offer are:
– Free Shipping: for orders over $99 ( discount code FREESHIPPING cannot be combined with any other active Coupons )
– On-site pickup with own courier: this option is available only by appointment from your courier ( requests for on-site pickup by means other than authorized couriers will not be considered )
– Express Courier

The price includes the oven plus Italian vat.
Shipping costs are to be added to the final cost and vary according to the destination/product and are, in the case of national shipping, 43€ for northern Italy, central 48€, southern 62€ and islands 70€.

It is possible either by using your own carrier or privately.
To pick up the product directly at your location (with your own carrier ) simply select the “Pick up at your location” option during check-out.
Pickup details (packing list, pickup date and location) will be confirmed by email as soon as the goods are ready for pickup.

In the interest of fairness, we believe it is correct to share this information with you: we avoid working with express couriers because our products with glass doors are delicate, which is why we strongly advise against using such carriers who would not follow sending the goods with proper care (no offense to express couriers);
In addition, we guarantee the trip, taking immediate action to support the customer in case of any breakage caused by the carrier; If the customer pays for the shipment, the solution of any problems that might arise would be the customer’s responsibility.